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Resource Filing Unemployment

UNEMPLOYMENT BENEFITS

IMPORTANT! NCWorks Career Centers are not “Unemployment Offices,” and do not process Unemployment Insurance claims. We do help unemployed jobseekers to find new jobs. Currently, you do not need to visit a Career Center to file an unemployment insurance claim.  

STEPS

                                                                                 Step 1 NCWorks

HELPFUL RESOURCES 

 

You will need a personal email address. If you do not have a personal email, you can click the link below to create one:

Create Email Address

 

For helpful hints to create an easy to remember, but difficult to hack password, click the link below:

Password Tips
 Step 2 DES

For helpful hints for file your unemployment claim with the Department of Employment Solutions, click the link below. If you need additional assistance, call (888)737-0259. 

Department of Employment Solutions Helpful Hints

 

In order to protect your identity, you will be asked to provide documents to prove your identity. Please have the documents on hand before you register. For a list of of acceptable documents, click the link below:

Required Documents
 Step 2 call DES

Department of Employment Security (DES) online account help, click the link below:

DES Help
 Step 3 ID ME

ID.me helps you prove your identity and group affiliation across multiple websites. It serves the same purpose as the physical ID cards you carry in your wallet – but for the internet.

It uses bank-grade encryption to keep your personal information safe, and you always have control over what information gets shared.

In order to set up your account you will be required to provide documents that prove your identity. Click the link below for a list of approved documents:

Required Documents
 

Understanding Unemployment Benefits 

For more information, visit:

Visit the Department of Employment Security (DES) website.

 Customer Rights, Benefits and Complaint Procedure

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The Piedmont Triad Regional Workforce Development Program is an equal opportunity employer/program and auxiliary aids and services are available upon request to individuals with disabilities. Local area NCWorks Career Centers and NCWorks NextGen Youth Programs operate under the guidance of Piedmont Triad Regional Workforce Development Board and are part of the state and national Workforce Innovation and Opportunity Act system.