Long-Term Care Ombudsmen- Ensure that long-term care facility residents and their families have a voice.

The Long-Term Care Ombudsman is an advocate, a voice, when residents and families have concerns about care and services in a nursing home, adult care home (also called assisted living) or family care home.  Ombudsmen are trained advocates and mediators. 

The Ombudsman Program stands with long-term care facility residents and their families to ensure that their concerns are heard and addressed.  Ombudsmen advocate on behalf of long-term care facility residents to uphold their rights and address quality of care and quality of life issues through information, education and mediation. 

Ombudsmen work to educate the public, residents, family members and facility staff regarding long-term care issues and elder abuse prevention, detection and reporting requirements. 

Contact Your Long-Term Care Ombudsman:
Kim Johnson	Adriene Carmichael	Beth Johnson
336-904-0300	336-904-0300	336-904-0300
Crystal Norman	Tracy Warner
336-904-0300	336-904-0300

Long-Term Care Resources:

Are you looking for information about Long-Term Care Facilities in our Region?

• Long Term Care Facilities Page

Are you looking for a long-term care facility for your loved one and need assistance navigating the process?  Here is a guide that our program put together to assist you:

• When A Loved One Needs Care

For more information about Residents' Rights in Nursing and Adult Care Homes:

• Nursing Home Resident’s Rights  
  
• Adult Care Home Resident’s Rights

The Long Term Care Ombudsman Program is mandated through the Older Americans Act and funded by the Administration of Community Living.  Ombudsmen services are confidential and are provided at no cost to residents and families.